Desktop Technician III with Security Clearance
Company: Cayuse Technologies
Location: Kayenta
Posted on: January 19, 2023
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Job Description:
* 18-Feb-2022 to Until Filled (HST) * Native Hawaiian Veterans *
Kayenta, AZ, USA * Full Time Native Hawaiian Veterans, LLC (NHV) is
a tribally-owned business; an Underutilized Disadvantaged Business
Enterprise (UDBE); and Minority Business Enterprise (MBE) that
provides services, solutions, and products in the areas of Homeland
Security, Emergency Management, Information Technology,
Communication Equipment, Professional Staff Augmentation, Munitions
and Explosives of Concern (MEC) Remediation, and Strategic
Communications/Creative Services. Job Description: The Desktop
Technician III will provide management and support for a wide
variety of hardware, including laptops, desktops, network and
server equipment, mobile devices, printers, scanners, and
associated peripherals. This equipment will utilize a variety of
operating systems (primarily Windows 10 and iOS), and various
software, to include specialized suites such as GIS and AutoCAD,
and software unique to Indian Education. Support of these systems,
and the end-users who use them, will be on a shift work basis with
occasional on-call support. Responsibilities: * Provide management
and support for a wide variety of hardware, including laptops,
desktops, network and server equipment, tablets, cell phones, and
their peripherals. This equipment will utilize a variety of
operating systems and various software, to include specialized
suites such as GIS and AutoCAD, and software unique to Indian
Education. * Apply patches, upgrades and enhancements as they are
approved by the customer * Perform systems management and systems
monitoring * Responsible for security and administrative control
for services and systems * Monitor server applications for
availability, latency, and technical issues. * Support customer
configuration management procedures * Perform monitoring of all
upgrades and enhancements * Provide support to end-users and ensure
all issues and requests are entered and completed within client''s
ticketing system * Monitor server applications, system logs, and
software logs for errors and alerts * Mentor and support junior
Desktop Technicians * Create documentation for various processes,
procedures, and systems * Non-Essential Duties * Other duties as
assigned Minimum Qualifications: * Must be able to pass a
background check for a Public Trust. May require additional
background checks as required by projects and/or clients at any
time during employment. * Associates Degree or combination of
education and experience * A minimum of 3 years of related
technical experience in supporting desktop computers, laptop
computers, mobile devices, printers, scanners, local area networks,
servers and network switches. * Installing and troubleshooting both
hardware and software. * Ability to support Microsoft operating
systems. * Working knowledge of general office software such
Microsoft Office and Microsoft 365. * Ability to work with minimal
guidance. Preferred Qualifications: * The ability to support
specialized software such as GIS and AutoCAD and software unique to
Indian Education (similar software or general business application
support is acceptable). Working Conditions: * Ability to lift up to
50lbs * General office environment * Must be able to sit for long
periods of time looking at computer screen * May be asked to work a
flexible schedule which may include holidays * May be asked to
travel for business or professional development purposes * May be
asked to work hours outside of normal business hours In accordance
with President Biden''s Executive Order 14042, you must be able to
meet all health requirements, including but not limited to, current
and future vaccination requirements to infectious diseases such as
COVID-19. The Executive Order requires that all federal workers and
federal contractor employees be fully vaccinated by December 8,
2021. As an equal opportunity employer, Cayuse Technologies is
committed to a diverse workforce. In order to ensure reasonable
accommodation for individuals protected by Section 503 of the
Rehabilitation Act of 1973, the Vietnam Veterans'' Readjustment Act
of 1974, and Title I of the Americans with Disabilities Act of
1990, applicants that require accommodation in the job application
process may contact our Operations Department at (541) 278-8200 for
assistance.
Keywords: Cayuse Technologies, Saint George , Desktop Technician III with Security Clearance, Professions , Kayenta, Utah
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