Coord InFlight Scheduling

Company: Skywest Airlines
Location: Saint George
Posted on: May 3, 2021

Job Description:

Primary Job Duties

With over 13,000 aviation professionals operating thousands of daily flights, SkyWest Airlines connects millions of passengers each month to hundreds of destinations across North America. SkyWest operates in partnership with Delta Air Lines, United Airlines, American Airlines and Alaska Airlines and has a fleet of nearly 450 aircraft. Headquartered in St. George, Utah, SkyWest's industry-leading workforce and excellent leadership team have consistently generated solid operational and economic performance, setting the standard for excellence in the regional industry.

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards, health care, retirement and discounted travel worldwide.

The In-Flight Scheduling Coordinator will coordinate scheduling for various In-Flight activities including but not limited to: Initial Operating Experience (IOE), Continuing Qualification (CQ), Auditors, Instructors, Line Checks, and other activities and training functions. Coordinate efforts with In-Flight Training, Operations and Standards as well as Crew Administration and Instructors to ensure a smooth transition from new hire ground through online status.

Essential Duties and Responsibilities:

IOE Functions:

• Schedule IOE assignments according to instructor availability and other operational requirements.
• Plan and schedule IOE trips according to equipment requirements and new hire assigned domicile location.
• Plan and schedule IOE trips in an efficient and cost effective manner.
• Compile all IOE information and add to IOE information form and send necessary info to both the new hire and instructor.
• Monitor and track new hire progress and status through the IOE process.
• Communicate and Coordinate with In-Flight Crew Utilization Coordinator on IOE status and completion.

CQ Functions:

• Coordinate with Training Department for scheduling of all CQ classes.
• Schedule and Preassign all Ground Instructors.
• Manage all classroom and instructor schedules in TriM system. Setup, manage, and award monthly CQ bid.
• Send all trainee communications and notifications as required.
• Reschedule CQ events as necessary due to unforeseen schedule changes.
• Coordinate and schedule all Requal, Special Tracking, and Remedial Training as needed.

Auditor Functions:

• Coordinate Auditor schedule requirements with Manager, IF Safety.
• Schedule and Preassign all In-Flight Auditors monthly activities.
• Build and manage Auditor schedules throughout the month, rescheduling as necessary to accommodate operational issues.

New Hire Training Functions:

• Coordinate with Training Department and receive information and rosters on all new hire classes.
• Enter all new hire information into CrewQual and CrewTrac systems.
• Schedule and Preassign all Ground Instructors.

Line Check Functions:

• Schedule Initial, Announced, Unannounced, and Focused Line Checks as necessary.
• Maintain Line Check records and audit completed Line Check schedules.
• Schedule Lead Instructor Line Checks - both Proficiency Checks and New Lead Instructor Unannounced checks.

Additional Responsibilities:

• Coordinate with In-Flight departmental Managers and Supervisors (Training, Services, Standards, Operations) to determine monthly schedule requirements.
• Pre-assign all InFlight Ground Instructor schedules; maintain changes throughout month.
• Coordinate and schedule any specialty training as necessary.
• Make necessary arrangements for hotel accommodations and NRPS travel for all events listed above.
• Schedule, coordinate, and pre-assign other InFlight Training activities as necessary.
• Schedule conformity checks as required by InFlight Standards.
• Ensure proper schedule coverage and pre-assignment application following Bid Award.
• Coordinate with Crew Payroll to apply pay overrides as needed for instructors, auditors, etc. Audit as necessary.
• Complete monthly Ground Instructor schedule audit. Submit information to Manager.
• Maintain excellent communication with Lead Instructors, In-Flight Records, as well as In-Flight Managers and Supervisors.
• Assist Crew Administration Coordinators with job functions as time permits.
• Completion of Monthly Bid Adjustment
• Company designated Travel Coordinator; attend all required training as necessary.
• Maintain knowledge of all Department and Company policies, FAPM, InFlight Leadership Manual, and other documents as required.
• Create reports as necessary in Excel and other programs.
• Other duties as assigned by Supervisor or Manager.

Minimum Requirements

• Crew Scheduling experience is preferred
• Proficient in MS Office including Excel, Word and Power Point
• Proficient use of Crew Scheduling Software and all partner Reservation Systems
• Must demonstrate detailed record keeping techniques
• Flexibility in schedule to work overtime as needed to meet deadlines
• Excellent written and verbal communication skills
• Exceptional Customer Service Skills
• Flexible, with strong detail skills and capability of assuming responsibility
• Self-motivated, team player
• Ability to work under tight time constraints
• Must be able to effectively communicate verbally by telephone and in person with crewmembers, management and others
• Ability to adapt to change quickly and positively
• Ability to work with others as part of a team and work under stressful conditions
• People oriented, highly motivated, with a positive and cooperative attitude

Physical and Other Requirements

• Moderate noise (business office with computers, printers, light traffic, and Group setting)
• Sitting for extended periods of time in front of a computer and on the phone
• SkyWest is actively monitoring the COVID-19 coronavirus pandemic and working to ensure our people remain safe and healthy. We accomplish this by social distancing, extra cleaning and sanitizing, mask requirements and limiting visitors in the building. This position will be onsite and in person, including training.

Please complete the on-line application.

This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.

Keywords: Skywest Airlines, Saint George , Coord InFlight Scheduling, Other , Saint George, Utah