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Hotel General Manager

Company: Pennbridge Lodging Corp
Location: Colorado City
Posted on: May 12, 2022

Job Description:

Job Description Job description We are seeking an experienced General Manager to oversee all operations of our Springhill Suites by Marriott hotel in St. George, UT . This position will also present the opportunity for career growth, as we plan to break ground on a new Residence Inn by Marriott on the adjacent building site within the next year and would ideally look to operate both hotels with a dual property General Manager. This represents an opportunity for a top-performing hospitality professional to join a growing company committed to excellence in every aspect of hotel operations. SUMMARY: To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan. Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervise and develop the performance of all operating departments including, but not limited to: Front Office, Guest Services, Housekeeping, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner. Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum rate and occupancy for the hotel. Meet or exceed established budgetary guidelines for the hotel. Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, housekeeping, and through the capital budgeting process. Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Develop action plans to maximize occupancy and to maximize average rate. Review and approve all operating expenses. Maintain credit policies in sales, reservations, and front desk. Credit meetings, supervision of collection of major accounts, review of aging reports, and approval of write-offs. Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization. Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required. Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented. Promotes organization in industry or trade associations. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment. Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc. SUPERVISORY RESPONSIBILITIES: Manages all hotel employees (includes, Sales, Housekeeping, Engineering and Front Office). Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises all non-supervisory employees. Carries out supervisory responsibility in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. JOB REQUIREMENTS At least five years of progressive hotel management experience including General Manager post with proven success in leadership of teams Excellent communication skills to convey information and ideas clearly, both oral and written, as well as effective listening skills to understand issues and work toward problem resolution Ability to work with and understand financial information and data, and basic mathematical functions Ability to work efficiently and effectively toward property revenue and operational objectives. Must be able to evaluate and select among alternative courses of action quickly and accurately Demonstrated success in meeting commitments across multiple departments and roles Customer Focus to consistently deliver optimal employee and customer satisfaction for the hotel Valid driver---s license for hotel---s location Bachelor's degree preferred Marriott General Manager experience preferred Southern Utah market experience preferred Job Type: Full-time Company Description Pennbridge Lodging is a hotel development, acquisition, and management company and has purchased and developed over $300 million in hospitality assets in the western US. Pennbridge---s hotels are all currently franchised with Marriott International but Pennbridge also has longstanding relationships with Hilton, Hyatt and IHG.

Keywords: Pennbridge Lodging Corp, Saint George , Hotel General Manager, Hospitality & Tourism , Colorado City, Utah

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